At Rosmon Pet Store, we offer a 30-day return policy. If 30 days have passed since your purchase, we unfortunately can’t offer a refund or exchange.
Eligible Returns
- Items must be unused, unopened, and in original packaging.
- Proof of purchase is required.
Non-Returnable Items
- Opened pet food or treats
- Perishable or refrigerated items
- Grooming and sanitary products
- Gift cards and digital items
Refunds
Once we receive and inspect your return, we’ll notify you of approval. If approved, your refund will be processed to your original payment method.
Exchanges
We only exchange items if they are defective or damaged. Email us at support@rosmonpetstore.com for assistance.
For questions, contact us at support@rosmonpetstore.com